Frequently Asked Questions

  1. Are SportGame's contests legal?
  2. Can a player enter more than one play ticket in each contest?
  3. Can a player enter more than one contest at a time?
  4. Can a player say, "Hey, these aren't the teams I picked. Someone entered my picks wrong !?"
  5. Do I have to worry about players missing contest deadlines?
  6. How do we get the players' picks to SportGame?
  7. When do I get my contest results?
  8. What happens if the equipment becomes inoperative ?

 Are SportGame's contests legal?

Yes, If the players do not pay to enter and there is no purchase necessary to get a game ticket or to play any game. If no consideration is required of the player, it is not gambling. The SportGame contract specifically states the location cannot charge their guests to play SportGame

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 Can a player enter more than one play ticket in each contest?

That option is yours. You may allow players to play one ticket per day or restrict the players to one entry per week. Our software is programmed for either choice. As the cost per play ticket is less than 3 cents, most locations encourage the players to play daily. All player entries are time stamped and the receipt your staff member returns to the player has a time stamp on it.

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 Can a player enter more than one contest at a time?

Yes. Sometimes we have four or five contests running at the same time. Each contest has a unique game number, SportGame's computer system handles all the sorting. When you receive your contest results from us, each contest is scored separately.

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 Can a player say, "Hey, these aren't the teams I picked. Someone entered my picks wrong." ?

They can say it, but it won't work. One of SportGame's strongest points is the player marks his own picks and signs the ticket. You don't. You can't be blamed for a mistake because the player does the work. Each time a player ticket is entered, a receipt is printed with the player's ID number, the game number, all the picks, the tiebreaker, exact date and time of ticket entry, and an advertising message you write. Nothing is left to chance.
 

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 Do I have to worry about missing contest deadlines?

No. A contest deadline could be the actual start of the event. Every player's lineup sheet has a printed contest deadline and every player entry receipt is time stamped. SportGame does not expect your employees to be clock watchers. If a play ticket is entered after a contest deadline, it will not be scored by SportGame's computer.

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 How do we get the players' picks to SportGame?

 Plugged into the USB port of the computer is a Stick Drive. Remove the Stick Drive and plug it into a computer with internet capabilities. Follow the instructions on the screen. When finished, (this takes all of one minute) return the Stick Drive to the computer.

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 When do I get my contest results?

 If a sports event is contested on a Sunday, you will have your players' results Monday. We send weekly, monthly and contest cumulative scoring; it's all done for you by us. You tell us how you want us to score your contest (Do you want to award a prize for the worst score?) and we will do it.
 

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 What happens if the equipment becomes inoperative?

SportGame will have a technician at your location as soon as possible or SportGame will deliver a new unit to you overnight. We also have an emergency backup procedure if the unit becomes inoperative just minutes before a deadline. You will never be at risk. SportGame has never lost a player entry because of equipment failure.

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SportGame, Inc. | PO Box 220 | Ocean Springs, MS 39566
Phone: (228) 875-0082
Copyright © 2006-2009. SportGame, Inc. All rights reserved.